The very first step of Aus-Visa is to done general inquiry of a candidate. Under this process we check candidate's eligibility for particular visa. Our team will ask questions about candidate's age, nationality, his/her relation with person in Australia without any submission of documents.
Once the candidate's eligibility establish, we book a consultation with our RMA through Skype. In this discussion, RMA will discuss your case with you. They will tell you about the suitable visa according to your need.
Service Level Agreement
Service Level Agreement is a contract between the Aus-Visa and a customer. An SLA will contain a specified level of service, enforcement, support or penalty provisions for services not provided. It introduces the topic and explains the key clauses, including:
- fees and expenses
- customer duties
- service definition
- problem management
- performance tracking
- warranties and remedies
- legal compliance
And of course many other issues
The delivery of service will vary according to the candidate's circumstances.